User Provided Information
SNAPP Guides enables users to sign up using a SNAPP Guides account and third party sign in. SNAPP Guides collects basic user data, including, but not limited to, e-mail address and user name, a password and other user information when signing up for a SNAPP Guides account. This information is used to:
- Authenticate the user to enable multi device sync and cloud storage of user created content.
- Personalise the content provided to the user.
Automatically Collected Information
In addition, SNAPP Guides may collect certain information automatically, including, but not limited to, the mobile device vendor and type, your operating system, the IP address of your mobile device, and information about the way you use SNAPP Guides.
SNAPP Guides uses GPS technology (or similar) to determine your current location in order to determine the location you are travelling and photographing within and display a location map with relevant information. We will not share your current location with other users or partners. This information is not transferred to or collected on our servers, with the exception of explicit user actions, such as saving a user’s current location as a part of user’s photo trip. If you do not want your location to be tracked, disable the location tracking on your mobile device. Doing so may affect some aspects of the functionality of SNAPP Guides.
Third party access to information obtained by SNAPP Guides
Disclosure of Information
We will only disclose User Provided and Automatically Collected Information:
- as required by law, such as to comply with a subpoena, or similar legal process;
- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
- with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement;
- if SNAPP d.o.o. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
You can stop all collection of information by SNAPP Guides easily by uninstalling the applications or ceasing to use the website. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via email, at firstname.lastname@example.org
Data Retention Policy, Managing Your Information
We will retain User Provided data for as long as you use SNAPP Guides and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you would like us to delete User Provided Data that you have provided via SNAPP Guides, please contact us at email@example.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for SNAPP Guides to function properly.
Our Policy Towards Children
We do not use SNAPP Guides to knowingly solicit data from or market to children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us firstname.lastname@example.org. We will delete such information from our files within a reasonable time.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve SNAPP Guides. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
All user passwords are stored as salted hashes, which is an industry practice to protect passwords in case of a security breach. Nonetheless, users should never use the same password for multiple sites. SNAPP Guides does not see nor collect your Facebook or Google+ passwords.
If you have any questions regarding privacy while using SNAPP Guides, or have questions about our practices, please contact us via email at email@example.com
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